CFPB v. Driver Loan, LLC, and Angelo Jose Sarjeant

The Consumer Financial Protection Bureau (CFPB) is a federal government agency that enforces laws that protect consumers. The CFPB took enforcement action against Driver Loan, LLC, and Angelo Jose Sarjeant. The CFPB alleged Driver Loan violated the Consumer Financial Protection Act by misrepresenting the risks associated with the deposit product it offered to consumers and misrepresenting the annual percentage rates associated with extensions of credit it offered to other consumers.

We began mailing checks to harmed victims in this matter on January 28, 2025.

If you did not receive a check and believe you are a victim, you have an opportunity to provide us your mailing address in this Address Form so we can confirm your eligibility. Unless you did business under a different name with Driver Loan, only consumers who did not receive a check are eligible to file an Address Form.

We are currently accepting Address Form submissions. The deadline to file an Address Form is February 28, 2025.

Please note that information you submit is treated in accordance with the Privacy Act.

You can visit the CFPB website at www.cfpb.gov/payments/DriverLoan.

To learn more about CFPB and other CFPB matters, please visit www.consumerfinance.gov. If you enter “Driver Loan” into the search box, you can read CFPB announcements about this case.

The court order is available on the Important Documents page.

Epiq can verify your check is real and a part of the CFPB’s distribution. Call us at 888-884-6031 during business hours 8 a.m. to 9 p.m. ET, Monday to Friday, except Federal Holidays.

You can verify that Epiq is contracted with CFPB by calling CFPB directly at 855-411-2372 or visiting their website: https://www.CFPB.gov/payments/DriverLoan. To learn more about CFPB and other CFPB matters, please visit https://www.consumerfinance.gov. If you enter “Driver Loan” into the search box, you can read CFPB announcements about this case.

Always be mindful that bad actors can attempt to scam consumers into providing sensitive information or money in exchange for funds from this or other distributions. This scam may look like:

• A company or individual claiming they can “help” you receive a check, money, a giftcard, or funds in some other form, provided you send them a preloaded giftcard or money in advance. This is likely a scam.
• A company or individual asking you for any banking details or credit card numbers to issue you a check in this matter. This is likely a scam.
• A company or individual claiming they can help expediate the mailing of your check from this distribution. This is likely a scam.
• A company or individual asking you for your social security number or your date of birth. Although you do need to provide proof of identity to us when completing an address form, you do NOT need to provide your social security number or your date of birth; and the CFPB is NOT collecting social security number or any date of births in this matter. If someone asks you for your social security number or your date in birth related to an issuance of a check in this matter, it is likely a scam.

Neither the CFPB nor Epiq will ever require you to pay any fees before or after cashing a check issued by CFPB. If someone asks you to pay them money related to a refund check in this case, it could be a scam. More information on spotting scams is available on the CFPB’s website, https://www.consumerfinance.gov/about-us/blog/beware-of-new-cfpb-imposter-scams/

Eligible consumers have been identified in Driver Loan’s records, which were obtained by the CFPB as part of their enforcement action. Eligible consumers deposited money with Driver Loan between June 1, 2020, and June 1, 2021.

Payments are calculated based on the amount that you paid as listed in Driver Loan’s records.

You can complete your Address Form through this website here.

If you are not able to complete the form online, you can download the Address Form from the website here and email the completed form to info@CFPB-DriverLoan.org.

If you are not able to submit your request online or email your request, we can review your request via mail. Please note that mailed-in requests will take longer due to the time it takes for the mailing and processing of your request. To mail your request, you can print the Address Form and mail the form, along with the supporting documents to:

CFPB v. Driver Loan
Civil Penalty Fund Third-Party Administrator
P.O. Box 2849
Portland, OR 97208-2849

Please note that information you submit is treated in accordance with the Privacy Act.

To qualify for a payment, you must provide a copy of your government-issued ID and at least one (1) document establishing that you were a customer of Driver Loan. Types of documentation you can use to prove you did business with Driver Loan may include copies of the following:

• Email from Driver Loan
• Loan document
• Proof of payment
• Bank statement showing Driver Loan’s name
• Invoice from Driver Loan

Please make sure the documents include dates and identify either Driver Loan or Angelo Sarjeant. Unfortunately, we will not know whether a specific document is sufficient proof until you send us the document for review.

Please note that information you submit is treated in accordance with the Privacy Act.

After the deadline of February 28, 2025, Epiq will begin reviewing Address Form submissions. No new Address Form submissions will be reviewed after this date.

Epiq will review each submission and determine if the consumer is an eligible victim based on Drivers Loan’s records. If there is a match to Driver Loan’s records, Epiq will confirm the submission contains a copy of a valid identification. Then, Epiq will confirm that the submission also contains at least one (1) document that shows the consumer did business with Driver Loan.

After all submissions are reviewed, each consumer who submitted an Address Form will receive an email letting them know if their claim was accepted, rejected, or if further information is needed. At that time, checks will be mailed for accepted claims. Accepted claimants will be mailed a check in an amount pre-determined by our existing records.

Please note that information you submit is treated in accordance with the Privacy Act.

We are sorry, but all decisions on claims are final. No further information will be reviewed if a claim is rejected.

We are not currently able to provide mailing updates. When we complete processing of all Address Form submissions, we will update this webpage with a mailing date.

If you wish to submit an Address Form on behalf of someone who is still living, please provide a copy of your Power of Attorney proving you have the authority to act on behalf of the consumer, along with a copy of your identification. You can attach these forms on the Document Upload screen on the Address Form.

If you wish to submit an Address Form on behalf of someone who has passed, please include a copy of the death certificate and documentation showing that you are the executor, surviving spouse, or sole beneficiary of the Estate. If you are identified as the surviving spouse on the death certificate, no additional documentation is required.

Acceptable documentation for estates includes the pertinent portion of the will, or a Court Order/Letters Testamentary naming you as Personal Representative, Administrator, Executor, or Executrix, or the sole beneficiary. Local laws may provide guidance for situations in which there is no probate action filed in court, no will exists, or a small estate is involved. We cannot say whether a specific document is sufficient proof until you send us the document for review.

Please note that information you submit is treated in accordance with the Privacy Act.

No, if you received a check, this is the final amount you will receive. Unless you did business under a different name with the defendant, any claim forms submitted by individuals who already received a check will be rejected.

We are sorry, but the check amounts are predetermined and cannot be changed. Cashing your check does not prevent you from taking further legal action. We cannot provide legal advice.

This check is considered a refund of at least some of the payments you made to the defendants and is unlikely to be taxable. We are not able to provide specific tax advice. Please reach out to your own tax advisor for any tax related questions.

You may submit your reissue request via email, along with your Tracking Number, name, and current address. If your address has changed, please provide your new address along with your previous address for verification purposes. Please be patient as reissues are sent in scheduled runs that occur about once every two months. Please send your request to our email address: info@cfpb-DriverLoan.org.

If you are not able to email your request, then we will accept your request via mail. Please note that mailed-in requests will take longer due to the time it takes for the mailing and processing of your request. To mail your request, the mailing address is:

CFPB v. Driver Loan
Civil Penalty Fund Third-Party Administrator
P.O. Box 2849
Portland, OR 97208-2849

Please note that information you submit is treated in accordance with the Privacy Act.

Address updates must be submitted in writing and cannot be taken over phone. To request that we update your address and reissue your check, please send an email to info@cfpb-DriverLoan.org. With your request, please include your Tracking Number, name, old mailing address, updated mailing address, and reference the Driver Loan Matter. Your Tracking Number can be located on your check or at the top of the letter mailed along with your check.

If you are not able to email your request or submit it online, then we will accept your request via mail. Please note that mailed-in requests will take longer to process to allow for mailing and processing time. To mail your request, the mailing address is:

CFPB v. Driver Loan
Civil Penalty Fund Third-Party Administrator
P.O. Box 2849
Portland, OR 97208-2849

Please note that information you submit is treated in accordance with the Privacy Act.

Name updates must be submitted in writing and cannot be taken over phone. To request that we update your name and reissue your check, please send an email to info@cfpb-DriverLoan.org. With your request, please include your Tracking Number, name, along with a copy of a government ID that displays your current name and appropriate legal documentation indicating the name change, such as a marriage certificate, divorce decree, or court order.

If you are not able to email your request or submit it online, then we will accept your request via mail. Please note that mailed-in requests will take longer to process to allow for mailing and processing time. Please only send copies of documentation as originals are not able to be returned. To mail your request, the mailing address is:

CFPB v. Driver Loan
Civil Penalty Fund Third-Party Administrator
P.O. Box 2849
Portland, OR 97208-2849

Please note that information you submit is treated in accordance with the Privacy Act.

If the check is made out to someone who has passed, please mail the original check to us with a letter requesting the check be reissued. Your request should include the name and address for the reissued check. Please include a copy of the death certificate and documentation showing that you are the executor, surviving spouse, or sole beneficiary of the Estate. If you are identified as the surviving spouse on the death certificate, no additional documentation is required.

Acceptable documentation for estates includes the pertinent portion of the will, or a Court Order/Letters Testamentary naming you as Personal Representative, Administrator, Executor, or Executrix, or the sole beneficiary. Local laws may provide guidance for situations in which there is no probate action filed in court, no will exists, or a small estate is involved. We cannot say whether a specific document is sufficient proof until you send us the document for review.

Please return the original check, your signed, written request, and documentation to:

CFPB v. Driver Loan
Civil Penalty Fund Third-Party Administrator
P.O. Box 2849
Portland, OR 97208-2849

You may also email your reissue request to info@cfpb-DriverLoan.org. Supporting documents must be attached to the email.

For security reasons, we cannot reissue a check until either you return the original check to us, the US Postal Service returns it to us as undeliverable, or the original check’s stale date has passed or expired.

Because one of these events must occur before we can act on your request, we can reissue your check before it expires only if you return it by mail. If you email your request, it is not possible for us to reissue your check until after the expiration date.

We reissue checks in batches on a rolling basis throughout the year. Unfortunately, we cannot provide a specific date your reissued check will be mailed. We thank you for your patience.

Please note that information you submit is treated in accordance with the Privacy Act.

Please be patient as reissues are sent in scheduled runs that occur about once every two months. The first reissue run will occur at the beginning of March, and it is anticipated that complete reissue requests received by the middle of February will be included in this reissue run.

Please note that information you submit is treated in accordance with the Privacy Act.

You can email us at info@CFPB-DriverLoan.org. You can also call us at 1- 888-884-6031 8am- 9pm EST.

You can contact us in writing at:

CFPB v. Driver Loan
Civil Penalty Fund Third-Party Administrator
P.O. Box 2849
Portland, OR 97208-2849

Please note that information you submit is treated in accordance with the Privacy Act.

The CFPB stands for the Consumer Financial Protection Bureau. The Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 established the CFPB.

Congress established the CFPB to protect consumers by carrying out federal consumer financial laws. Among other things, the CFPB:

• Writes rules, supervises companies, and enforces federal consumer financial protection laws
• Restricts unfair, deceptive, or abusive acts or practices
• Takes consumer complaints
• Promotes financial education
• Researches consumer behavior
• Monitors financial markets for new risks to consumers
• Enforces laws that outlaw discrimination and other unfair treatment in consumer finance

To learn more, visit https://www.consumerfinance.gov.

We are Epiq Class Action & Claims Solutions. CFPB contracted us as the Third-Party Administrator to assist in processing claims, processing payments, and answering consumers’ questions about this case.

For more information about Epiq, please visit www.EpiqGlobal.com. CFPB pays all Epiq’s costs for this program. Consumers are never charged either directly or indirectly for Epiq services as Third Party Administrator.

You can also confirm our role in this lawsuit by visiting the CFPB website at www.cfpb.gov/payments/DriverLoan.

The information requested is being collected to confirm your eligibility for a Civil Penalty Fund payment from the Consumer Financial Protection Bureau (CFPB) to compensate you for harm suffered from a violation of Federal consumer financial law that was the subject of a Bureau enforcement action.

Identifying information collected may be used by and disclosed to employees, contractors, agents, and others authorized by the CFPB to receive this information to contact you and/or assist in related activities. It may also be disclosed:

• to a court, magistrate, or administrative tribunal in the course of a proceeding;
• for enforcement, statutory, and regulatory purposes;
• to another federal or state agency or regulatory authority;
• to a member of Congress; to the Department of Justice, a court, an adjudicative body or administrative tribunal, or a party in litigation; and
• pursuant to the CFPB’s published Privacy Act system of records notice, CFPB.025 – Civil Penalty Fund and Bureau-Administered Redress Program Records.

The collection of this information is authorized by the Dodd Frank Act. To learn more about the CFPB’s privacy practices, please visit the CFPB’s website at https://www.consumerfinance.gov/privacy/

Providing this information is voluntary; however, failure to do so may impact our ability to issue your refund.